Hotel Balm is a modest and quirky hotel. The staff is very supportive.- The convenient location is not far from the center.- The view from the terrace is very nice.- The triple room we stayed in had a big bathroom, balcony, and a really nice view.

The staff goes above and beyond to help guests, they offer spacious rooms with local cheese and provide separate beds for kids, just as promised.

Hotel Balm in Lucerne is a wonderful property with amazingly great and very kind staff at the reception desk. The rooms are updated, neat with a really nice view from the balcony, a big bathroom, and a terrace with no complaints whatsoever. The breakfast is absolutely fantastic for Switzerland prices, catering to all tastes.

Comfortable place for exploring Lucerne. Reasonably clean hotel, exceptionally kind personnel, sumptuous and enjoyable breakfast. Fresh food, reasonably sized and updated room with local cheese, mountains view, terrace. Location not far from the Gourmet restaurant, and Luzern itself. Lovely bar area.

Beautiful and modest hotel with excellent facilities

Extremely great employees at the reception desk. Stunning location relatively near Neuhabsburg Castle.- Excellent restaurant with freshly made meals

I would highly recommend this place with its gourmet restaurant serving delicious food.

I had an amazing experience staying at this hotel. The staff at Balm were incredibly helpful and friendly, going out of their way to assist me during my stay. The location in a quiet suburb was perfect, with easy access to the city center via the free bus tickets provided. The rooms were spacious and comfortable, and the breakfast selection was excellent. the value for money at Balm was exceptional, surpassing even more expensive hotels in the city. I highly recommend this hotel for anyone visiting the area.

Nothing, all great! 😊

The Hotel Balm in Lucerne offers a very peaceful stay during the winter holidays. It is a perfectly clean place with a relaxing view of the mountains. The hotel is conveniently located in the Meggen district, making it ideal for both business and pleasure. It has been a favorite spot for over 30 years, offering easy access to Meggen, the garden, and the Lucerne train station.

A very stylish hotel with well appointed rooms. The breakfast and evening meal was absolutely fantastic with lots of choice. A stunning view over the Swiss Alps provided great scenery for an evening drink.

Breakfast very good! good choice of bread, good products! Muesli was a dream. Fruit salad fresh. good open jams. If desired, fried egg or egg dish fresh and very good prepared. Coffee very good and is brought. Cappuccino is also served! Very good and high quality juices - without sugar! various good sorts, obliging service! Nice reception! Great staff! Comfortable bed. The food was excellent and we very much appreciated and gladly accepted the offer of an excellent, cheaper daily menu for hotel guests. Very quiet! Huge bathroom - very pleasant !!. Free bus within zone 10! Approx. 15 minutes by bus to the old town of Lucerne. Runs every 15 minutes Monday to Saturday and every 30 minutes on Sundays. Stop right in front of the hotel !!!

lake view was only possible from our room to a very limited extent, there was hardly any lake visible. view of the roof and neighbouring buildings. that was disappointing for the price and lake view! but, at least the mountains on the other side of the lake could be seen. I and some others always have a heat accumulation problem with these anti-allergic duvets, unfortunately.

Convenient Location and Excellent Service

During our recent stay at a hotel near Luzerne, we were pleased to discover its convenient location next to the tranquil town. The hotel itself was very clean and well-maintained, ensuring a pleasant and comfortable stay. We particularly enjoyed the complimentary bus rides to town, which made exploring Luzerne hassle-free. The front desk, especially the helpful assistance of Yanik, made our experience even more enjoyable. Additionally, we found it easy to drive to other destinations outside of Luzerne, thanks to the hotel's free parking.

Convenient location with easy access to Lucerne. Great views of the garden and serene landscape. Spacious and comfortable rooms. Delicious and varied breakfast options. Helpful and friendly staff. Free parking spots available. Bus stop right in front of the hotel with free transportation to Lucerne. Beautiful garden with small farm animals.

Nothing that I didn't like.

The room was large and very comfortable with a partial view of the lake. Access to the city centre is easy with either the bus or by car and there is a parking lot on the road into town which is a pleasant 10 minute walk to the centre along the lake. Good internet. We use this hotel as a pleasant overnight stop on our way to Zurich airport which is around 50 minutes away. Breakfast is good.

I understand that the restaurant, although expensive, is good but it has not been open on the nights of any of our visits. There are limited other choices in Meggen but a lot in Lucerne centre.

Very inviting when you arrive. The traditional Swiss meal at the Bistro was exceptional and the Swiss musician was a delightful surprise. Loved the mountain views and the clean large (for Europe) rooms. Would stay there again. The buffet breakfast was delicious and well stocked.

We had a warm stay by 3 nights.

Greatly enjoyed our time here. Everything was great, so where perfect views of the lake and the mountains. Our room was quiet and had a spacious bathroom.